The earphones are reset to the factory default settings.Insert the earbuds into the charging case and, within 30 seconds, touch and hold the right and the left touch control panel for 6 seconds.Use the USB cable to connect the charging case to a power source.Make sure that the contacts on the earbuds and in the charging case are clean and make contact (the LED of the charging case lights up when you insert the earbuds into the charging case).Insert both earbuds into the charging case and wait at least 10 seconds before taking the earbuds out of the charging case and switching them on again.You can reset the earbuds to the factory default settings using the Smart Control app in the settings menu.Īlternatively, you can do the following steps to reset the earbuds to the factory default: This deletes, among other settings, all pairing settings. If the functions of the earbuds are disturbed and a soft reset does not fix the issue, reset the earbuds to the factory default settings. A soft reset will be done each time you insert the earbuds into the charging case and wait for at least 10 seconds. If the functions of the earbuds are disturbed, you will need to perform a soft reset. If a problem occurs… How can I reset the earbuds?
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